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Reference Manual
00809-0100-4803, Rev DA
Section 5: Troubleshooting
April 2013
Troubleshooting
(LCD is blank) LCD Update Error The LCD is no longer powered. Examine the LCD Connector and reset the
LCD.
If the problem persists, first replace the LCD
then replace the feature board electronics if
necessary.
PT LIMIT Process Temperature Out of Limits The Process Temperature sensor is
exceeding the user defined sensor
limits.
Verify the process conditions and adjust
limits if necessary. Check the Process
Temperature sensor and replace if
necessary.
RVRSE FLOW Reverse Flow Detected The transmitter is measuring a
negative differential pressure.
Verify the process conditions and the
transmitter installation.
SNSR COMM ERROR Module Communication Failure Communication between the sensor
module and the feature board
electronics have been lost.
Verify the connection between the sensor
module and the feature board electronics.
Replace the SuperModule assembly and/or
feature board electronics if necessary.
SNSR INCOMP ERROR Sensor Module Incompatibility The SuperModule assembly is not
compatible with the feature board
electronics. The SuperModule
assembly is not equipped with a
differential pressure sensor or it is an
older revision of the sensor module.
Replace the SuperModule assembly with
one that is compatible with the 3051S
MultiVariable Transmitter Plantweb
Housing.
SNSR MISSING ERROR Sensor Missing The sensor mapped to the primary
variable is not present.
Remap the primary variable to a sensor that
is present.
SNSRT LIMIT Sensor Temperature Out of Limits The Sensor Module Temperature is
exceeding the sensor limits.
Verify ambient conditions are within the
sensor limits.
XMTR Info Non-Volatile Memory Warning Transmitter information data is
incomplete. Transmitter operation
will not be affected.
Replace the feature board electronics at
next maintenance shutdown.
XMTR Info Error Non-Volatile Memory Error Non-volatile data of the device is
corrupted.
Replace the feature board electronics.
(Other message)
(1)
Maintenance Required The transmitter may not be operating
properly and requires attention.
Check other warning messages.
(Other message)
(1)
mA Output Fixed The 4-20 mA Analog Output Signal is
fixed at a constant value and is not
representative of the HART primary
variable
Disable Loop Current Mode.
(Other message)
(1)
Primary variable out of limits The primary variable is outside the
range of the transmitter.
View other diagnostic messages to
determine which variable is out of limits
(Other message)
(1)
Non-primary variable out of limits A variable other than the primary
variable is outside the range of the
transmitter.
View other diagnostic messages to
determine which variable is out of limits
(LCD is reading normally) Configuration changed A modification has been made to the
device configuration using a host
other than AMS.
No action is required; message will clear
after a change is made using AMS.
(LCD is reading normally) Cold start Transmitter was restarted. No action is required; message will clear
automatically.
(1) LCD messages will vary as it is specific to the possible problem.
LCD Messages Host Diagnostic Message Possible Problems Recommended Actions
- Rosemount 3051S MultiVariable 1
- Transmitter 1
- Contents 5
- Table of Contents 6
- 5Section 5: Troubleshooting 7
- Section 1 Introduction 9
- 1.2 Models covered 10
- 1.3 Service support 10
- Section 2 Installation 11
- 2.2.1 Warnings 12
- 2.4 Installation procedures 13
- 2.4.2 Mounting considerations 14
- LCD display rotation 15
- Feature board side of housing 15
- Cover installation 15
- Conduit entry threads 15
- Cover jam screw 16
- Process flange orientation 16
- 2.4.3 Mount the transmitter 17
- Flange bolts 18
- Mounting requirements 19
- 2.4.4 Process connections 20
- ROSEMOUNT 3051S / 3051 / 2051 21
- Impulse piping considerations 22
- Surges/transients 25
- Signal wire grounding 26
- 2.4.7 Grounding 27
- 305 INTEGRAL 29
- COPLANAR 29
- 305 INTEGRAL TRADITIONAL 29
- 304 TRADITIONAL 29
- 304 WAFER 29
- Section 2: Installation 34
- Installation 34
- Section 3 Configuration 35
- 3.2 Safety messages 36
- Connecting to a PC 38
- 3.4 Flow configuration 39
- Online and offline mode 40
- 3.4.4 Preferences 42
- 3.4.6 Fluid properties 46
- 3.4.8 Save / send 49
- Saving a configuration 51
- Sending a saved configuration 51
- Natural gas 52
- Custom gas 54
- Custom liquid [Density (T)] 55
- Units of measure 57
- 3.6.1 Model identification 60
- 3.6.2 Alarm and saturation 60
- 3.6.3 Variable mapping 62
- 3.6.4 LCD display 63
- 3.6.5 Communication setup 64
- Burst mode 65
- Enabling burst mode 65
- Choosing a burst option 66
- Multidrop communication 66
- Loop current mode 67
- 3.7 Variable configuration 69
- Time conversion example: 73
- 3.7.2 Energy rate 75
- Energy conversion example: 77
- Section 3: Configuration 79
- Configuration 79
- 3.7.3 Totalizer 81
- Totalizer conversion example: 83
- 3.7.4 Differential pressure 84
- 3.7.5 Static pressure 85
- 3.7.6 Process temperature 86
- 3.7.7 Module temperature 87
- 3.7.8 Analog output 88
- (page 1) 91
- (page 2) 92
- 3.8.5 475 Fast keys 95
- Function Fast Key Sequence 96
- 4.1 Overview 99
- 4.2 Safety messages 100
- 4.3 Transmitter calibration 101
- 4.3.2 Sensor trim overview 102
- Zero trim 103
- Upper and lower sensor trim 103
- Calibration type 104
- Recall factory trim 104
- Last DP sensor trim point 104
- 4.3.6 Analog calibration 108
- Analog output loop test 109
- 00809-0100-4803, Rev DA 110
- April 2013 110
- 4.5 Process variables 111
- 4.5.2 All variables tab 112
- Field device labels 113
- Remove the feature board 114
- Black Rubber V-Seal 115
- 4.6.3 Terminal block 116
- 4.6.4 LCD display 117
- 4.6.5 Flange and drain vent 117
- 4.6.6 SuperModule assembly 119
- Reference Manual 120
- Operation and Maintenance 120
- Section 5 Troubleshooting 121
- Section 5: Troubleshooting 122
- Troubleshooting 122
- Symptom Corrective Actions 124
- Symptom Corrective Action 128
- Reference Data 131
- Total performance 132
- Long term stability 133
- Warranty 133
- Ambient Temperature effect 134
- Line Pressure effect 135
- Mounting Position Effects 135
- Vibration effect 135
- Power supply effect 136
- Range and sensor limits 137
- 4–20 mA/HART 138
- Overpressure limits 139
- Static Pressure limit 139
- Burst Pressure limits 140
- Temperature limits 140
- Humidity limits 140
- Volumetric displacement 141
- Failure mode alarm 141
- A.1.3 Physical specifications 142
- Sensor module fill fluid 143
- Cover O-rings 143
- A.2 Dimensional drawings 145
- Pipe Mount Panel Mount 146
- Appendix A: Reference Data 147
- 3.56 Max open 148
- (90 Max open) 148
- A.3 Ordering information 149
- 2-14 NPT flange adapter ★ 152
- 2 SST flange adapter 152
- A.4 Accessories 157
- A.5 Exploded view diagram 158
- A.6 Spare Parts 159
- North American certifications 166
- European certifications 166
- Japanese certifications 167
- INMETRO certifications 168
- China (NEPSI) certifications 168
- IECEx certifications 169
- B.5 Installation drawings 171
- Product Certifications 172
- B.5.3 GE / GM option NEMA 4X 181
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